If you don’t answer their call, you’re going to lose that customer
When you’re driving, have patchy reception, are on a job, or dealing with customers, it’s not always possible to answer your phone.
Customers with emergencies move on rather than leave a voicemail, while generic call answering services still require you to call back.
Either way you risk missing out, as your customer searches for another service provider.
Your 24/7 receptionist qualifies enquiries while you work
Whether you’re busy on a job, traveling or spending some much-earned downtime with the family, no more stress around missed calls.
Your AI receptionist screens every caller for emergency vs routine, captures their details, and invites them to book directly in your calendar, so you get qualified service calls with job details, not endless voicemails.
The Old Way
Voicemail: "Missed call from 555-6942"
You: Call back, ask what the issue is, screen for emergency vs routine, get details, schedule service.
Or worse: You follow up too late, and they’ve since booked with your competitor.
The New Way
Calendar: "Emergency Job: Susan T, 15 High Street, Worcester, WR1 2BG - No Heating, Hot Water - booked 3pm today."
You: Show up. Fix it. Get paid. Win that customer.
Listen to our AI Receptionist in action…
Frequently-asked questions
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An AI answering service answers your phone 24/7, screens customers for emergency vs routine work, captures system details and property information, and helps them book service calls, without a human dispatcher. Unlike voicemail or basic answering services that just take messages, our AI receptionist runs your full job screening protocol so you only spend time on qualified jobs that are ready to book with full context captured.
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Our AI receptionist follows a four-step job screening process:
First, it identifies whether the caller is a new customer or existing customer.
Second, it screens for emergency vs routine work, heating vs cooling needs, and property type.
Third, it asks your custom job intake questions (specific issue, system info, age, last maintenance).
Finally, if the customer is qualified and wants to proceed, our AI receptionist book thems directly into Google Calendar or texts them your calendar booking link.
You receive a full summary with system details and transcript after every call.
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Our Ai receptionist will politely explain that your business doesn't serve that area and end the call professionally.
You'll still receive a summary so you know who called and what they needed.
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Yes. Our AI receptionist screens for urgency at the beginning of each call. Emergency situations (e.g. no heat in winter, no AC in extreme heat, system failure) are flagged and prioritised, while routine work (maintenance, tune-ups, installations) goes through standard booking. You can set custom rules for emergency routing during peak seasons.
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Listen for yourself, we have a demo above for a client in Australia, but we offer UK-English and US English as well. Our AI receptionist is designed for natural, professional conversations that match the tone of your home services business. Many callers won't realise they're speaking with AI.
Want to know more?
Our AI receptionist service is available as part of our Local Leads System™.
If you’re keen to grow your local business, and generate a steady stream of new customer enquiries, get in touch with one of our local marketing experts today.